Effective Date: 06/03/2025

These Shipping Terms govern the shipping and delivery process for products purchased through the New Energy Technology Solutions website located at www.netsolutions.energy. By placing an order, you agree to these terms.

1. Shipping Locations
We currently ship products within Australia and internationally. Shipping availability may vary based on the destination and product type.

2. Shipping Methods
We offer various shipping methods to ensure your products reach you in a timely manner. Available options and associated costs will be displayed at checkout. Shipping methods may include but are not limited to:

• Standard Shipping
• Express Shipping
• Courier Services

3. Processing Time
Orders are typically processed within 2-4 business days after payment confirmation. Processing times may vary during peak seasons or holidays. You will receive a confirmation email once your order has been processed and shipped.

4. Shipping Costs
Shipping costs are calculated at checkout and are based on the shipping method selected, product weight, and destination. Any additional fees, such as customs duties or taxes, are the responsibility of the recipient.

5. Delivery Times
Estimated delivery times will be provided during the checkout process based on your selected shipping method and destination. Please note that these are estimates and actual delivery times may vary due to factors beyond our control, such as carrier delays or customs processing.

6. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment through the carrier's website.

7. Lost or Damaged Shipments
In the event that your order is lost or damaged during transit, please contact us at admin@netsolutions.energy within 14 days of the estimated delivery date. We will work with the carrier to resolve the issue and may require your assistance to initiate a claim.

8. Returns and Exchanges
Return and exchange policies are outlined on our website [return policy]. Please review these policies, as they may affect your shipping charges.

9. Changes to Shipping Terms
We reserve the right to amend these Shipping Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website following such changes constitutes your acceptance of the new Shipping Terms.

10. Contact Information
If you have any questions or concerns regarding these Shipping Terms, please contact us at 1300899730 or admin@netsolutions.energy

 

By placing an order on our website, you confirm that you have read, understood, and agreed to these Shipping Terms. Thank you for choosing New Energy Technology Solutions!